There are times when members want to discuss clan policies, ask questions, voice concerns, or submit a complaint. Below are methods available for members to do so.
Please read through these so you are aware of the proper methods.
For basic questions:
Post in the forums
Ask a fellow clan member
Ask an officer
Ask leadership
Fill out the Contact Us form -
www.clanbbf.com/forms.php?id=3
To discuss clan policies or voice concerns:
Post in the Private Forum -
www.clanbbf.com/Forum-Private-Forum
To submit a complaint:
Use the chain of command -
www.clanbbf.com/showteam.php
Contact an officer or Game Commander -
www.clanbbf.com/showteam.php
PM the clan HR [BBF] Hisgun -
www.clanbbf.com/private.php?action=send&uid=17
Fill out the "Submit Complaint" form -
www.clanbbf.com/forms.php?id=4
Resources:
Chain of Command and Administration
Members are encouraged to use the chain of command. All questions, issues, and requests should be taken to the officer directly above you for a solution or answer before engaging a higher ranking officer or HR.
Link -
www.clanbbf.com/showteam.php
This link can be found in the top menu under "Members"
Ranks
This goes along with the Chain of Command and is in the General Discussion forum. This list is maintained for current ranks, including images for the ranks.
Link -
www.clanbbf.com/Thread-Current-Ranks
Private Forum
Core Members gain access to the private forum, the last forum located in the General Discussion category. Recruits become core members after they make it past probation.
Use this forum to discuss anything you don't want the general public to see. This can be somewhat private info. like meeting up in real life for clan events, discussing clan policies, or bringing up clan issues to be discussed in a constructive manner.
There are also useful sticky posts at the top such as ranks, awards, member map, etc.
Link -
www.clanbbf.com/Forum-Private-Forum
"Contact Us" link
Located in the lower left corner of every page is a Contact Us link. This link can be used by quests and recruits. It is mainly for guests or recruits who might have lost their login information or have a question about the website.
Link -
www.clanbbf.com/forms.php?id=3
Clan HR
Baptized by Fire has a Human Resources member, currently [BBF] Hisgun, who is available for implementing policies relating to members. The HR is the "go to" person for any internal issues between members and a great resource for any member who has an HR related question.
[BBF] Hisgun is a very nice guy, and is available via PM or via the "Submit Complaint" link at any time. Please give him a few days to respond as he has a job and family to attend to as well.
Link to PM the clan HR -
www.clanbbf.com/member.php?action=profile&uid=17
Link to submit complaint to clan HR -
www.clanbbf.com/forms.php?id=4